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Basic Plan

Things can get somewhat overwhelming when you’re running your own business. Diary and email management, follow-ups, paying bills, client research – and that’s just the start. Hand your business administration tasks over to a virtual assistant so you can focus on adding value to your business.

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The Basic plan is aimed at small businesses or partnerships that don’t have much budget to spend on extra help but really do need it.  The plan consists of 10 hours a month and includes the following tasks:

Administration

Email Management

Stay on top of your inbox without pulling an all-nighter. I will tailor the service to suit your needs giving you the support that best suits your working style and business requirements.

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Your virtual assistant can:

  • Regularly review your inbox and actioning important emails on your behalf so you never miss anything important again.

  • Transcription of voice notes into an email to enhance your productivity.

Calendar Management

Using the services of a dedicated virtual assistant you can be sure your calendar bookings and meeting admin are in good hands so you never double book yourself.

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Your virtual assistant can:

  • Plan your meetings, so you have enough time to get to your jobs, or do your work tasks.

  • Co-ordinate with attendees to get the best time for all parties.

  • Undertake meeting follow ups to ensure any tasks agreed in the meeting are actioned.

Answering Telephone Calls

If your phone is constantly ringing and you end up with 50 messages on your voicemail that you have to deal with when you get home, using a virtual assistant means those calls will be answered so you never miss a lead.

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Your virtual assistant can:

  • Free up your time spent answering calls, so you can focus on other jobs or tasks.

  • Your calls will be answered in your company’s name in a friendly professional manner.

  • Guarantee all calls are answered so you don’t miss a any opportunity.

  • Calls are transferred to the right person or a message is taken and sent by text, messenger or email.

Document Creation

Typing up those documents can be a time consuming task, especially if you are a one-finger typist.  Using a virtual assistant means invoices can be created as soon as a job is complete or a quote can be created and sent as soon as a visit has been completed.  All this gives you loads of time back to focus on other more important tasks.

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Your virtual assistant can:

  • Create your quote and send to the customer as soon as your visit is complete – you just need to phone  through what is required.

  • Create your invoice  to be sent to the customer as soon as the customer has signed off the completed job meaning you get paid quicker.

  • Update excel sheets to help you keep accurate records.

  • Send emails or letters to customers to thank them for their custom which improves your customer service rating.

Travel Arrangements

Are you sick of researching hotels around the country or travel arrangements for getting to that all important meeting?  Hand this over to your virtual assistant who will do all this for you, removing your stress and leaving you that all important extra time focus on more important things.

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Your virtual assistant can:

  • Chat with you about our requirements, what you need, how you want to get there, times you need to arrive etc.

  • Research and book your travel arrangements whether rail, air, or sea.

  • Research and book your hotel arrangements that are within your budget.

Marketing Communications

Press Releases

Ever wanted to get your business in the press but have no idea how to go about it?  Use of a virtual assistant can help with this.  From writing the press release to getting it released in local news, your virtual assistant can help to heighten your brand profile.

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Your virtual assistant can:

  • Meet with you to discuss what topic you want to put out in the news.

  • Research the topic to include stats and other pieces of information to give more depth and meaning to the article.

  • Write the article for you to review.

  • Contact the local media of your choice to get this added into their publication.

Graphic Design and Branding

Your Personal Assistant doesn’t just offer administration and marketing services.  We offer extra business support services that includes exhibition stand organisation, graphical design, business card creation, or corporate clothing, helping your business shine!

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Our business support service offers:

  • Create a consistent look and feel for your business with powerful branding graphics.

  • Design and create merchandise and corporate clothing to support your business.

  • Create flyers and posters, plus create business cards.

  • Logo review / logo creation.

Digital Marketing

Copywriting

From regular blog posts to social posts, making sure your writing is engaging and word-perfect can be a business-owner’s worst nightmare.  Your Personal Assistant can create these ensuring they hit just the right note for your target audience.

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Your virtual assistant can:

  • Write your digital content for you.

  • Review and edit existing copy so it reads better and works harder in search for you.

  • Work with you to establish a consistent tone of voice that supports your brand.
     

Let’s be honest, social media can suck the time out of your day and your soul.  Many of our clients have come to Your Personal Assistant because they just don’t have the time to dedicate to their social media, and often don’t have the skills to really make the best of it.  Hand your social media to a virtual assistant and let us support your strategy.

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Your virtual assistant can:

  • Create on-brand content using Canva and Photoshop.

  • Scheduling of your posts on the right platforms for your business on your behalf.

  • Conduct hashtag research so your posts get seen by the right people.

  • Ensuring your posts are linked as appropriate to your website to drive further traffic.
     

Social Media Management

Let’s be honest, social media can suck the time out of your day and your soul.  Many of our clients have come to Your Personal Assistant because they just don’t have the time to dedicate to their social media, and often don’t have the skills to really make the best of it.  Hand your social media to a virtual assistant and let us support your strategy.

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Your virtual assistant can:

  • Create on-brand content using Canva and Photoshop.

  • Scheduling of your posts on the right platforms for your business on your behalf.

  • Conduct hashtag research so your posts get seen by the right people.

  • Ensuring your posts are linked as appropriate to your website to drive further traffic.
     

Website build / maintenance

Many existing clients we work with already have a website but do absolutely nothing with it because they don’t see the value in it.  Your Personal Assistant aims to change that especially as your website is your main “shop front” to your business so presenting it in the right way can get you the leads you need.  Also, your content is crawled by Google which is the number one search engine used by most of the population.  If your content is not found on Google then you have less chance of your business being found within internet search.​

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Your virtual assistant can:

  • Review and optimise content within your website so it performs better for search.

  • Review and optimise the user journey to ensure the site operates efficiently.

  • Create new visuals for the site.

  • Write new content for your site to optimise it even more.

  • Redesign the site with more modern usability taking a mobile first approach.

  • If no website exists, a new website can be built from scratch with all visuals and content created for the client.

SEO Management/Google Paid Advertising

Your Personal Assistant offers basic on-page optimisation and management via an agency of your Google paid advertising.  

Your virtual assistant can:

  • Optimisation of meta information.

  • Optimisation of content via keyword research.

  • Arrange regular meetings with the Google paid advertising agency to ensure things are on track and the business is getting the appropriate return on investment.

  • Ensure the appropriate reports are provided to the business.
     

Email Marketing

Do you often want to provide special offers to your clients, or communicate to them regarding new things happening in your business but have no time to do this?  Hand this over to Your Personal Assistant and we will make sure your newsletters are sent out at regular intervals to be agreed with you, and we will put all the content together for the email and design the visuals to save you time.  

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Your virtual assistant can:

  • Create the email template.

  • Create the visuals to be inserted into the template.

  • Create the content for the email.

  • Upload and manage the contact list as per GDPR rules.

Other

Emergency and Holiday Cover

The beauty of using a virtual assistant for your emergency and holiday cover is that we are very flexible and a lot more cost effective that using a temporary agency staff member.  We don’t even need to come into the office , you just give us the tasks you need doing and we’ll get on with them. 

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​Also, the range of skills available from a virtual assistant means we can cover most jobs in your organisation.

Our plans are easy to sign up to.  If you are interested in finding out more, give us a little detail about yourself and your business and what package you are interested in and we'll give you call within 24 hours.

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